NEC Univerge Blue in Newcastle

Locally owned and operated, we provide scalable, certified tech solutions with 24/7 support — designed to grow with your business.

Enterprise-grade Systems

Trusted Since 2010

Fast Local Response

One Cloud Platform for Business Communications

Running a business in Newcastle across multiple sites, or with staff working from home, on the road or in the office, shouldn't mean juggling separate tools for calls, video, chat and file sharing. NEC UNIVERGE BLUE brings it all together in one cloud-based platform, giving your team everything they need to stay connected and productive, while supporting a safer, more manageable work environment for staff wherever they're based.


At its core is UNIVERGE BLUE CONNECT, a fully integrated business phone system with:

  • HD voice calling, video meetings, team chat and SMS in one application
  • Seamless switching between devices without dropping a call
  • Access to your business number and company directory from anywhere
  • One dashboard to manage all conversations and channels


For businesses handling high volumes of customer enquiries, UNIVERGE BLUE also offers a customisable cloud contact centre, built to scale from small teams to large, multi-channel operations, with smart call routing that gets enquiries to the right person, fast.


Ready to bring your business communications together? Call Pacific Telephone & Data on (02) 4922 7888 to find out more.

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Univerge Blue Connect logo with colourful app, meet, files, chat, and share icons in a circular layout.

Frequently Asked Questions

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  • Can UNIVERGE BLUE work alongside Microsoft Teams or does it replace it?

    UNIVERGE BLUE can be used as a standalone communications platform or integrated directly with Microsoft Teams, depending on what suits your business. This gives businesses that already use Teams the option to add enterprise-grade calling and collaboration features without changing how staff already work.

  • Is UNIVERGE BLUE suitable for businesses with remote or multi-site teams?

    Yes. Because it's entirely cloud-based, staff can access the full platform, including calls, video, chat and file sharing, from any device with an internet connection. This makes it well suited to businesses with staff working from home, across multiple offices, or on-site with clients.

  • What happens if our internet connection drops during a call or meeting?

    UNIVERGE BLUE is built for mobility, allowing calls to move between Wi-Fi and cellular data without disconnecting. This helps maintain continuity for staff who are moving between locations or relying on different networks throughout the day.

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Beyond Boundaries

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Why Move Communications to the Cloud

Beyond replacing your phone system, UNIVERGE BLUE is designed to support the way modern businesses actually work:

  • Start one-click video meetings straight from a chat thread
  • Share your screen and collaborate in real time
  • Save, sync and access the latest file versions from any device
  • Protect documents with real-time backup and antivirus protection
  • Connect your favourite everyday business apps through UNIVERGE BLUE EXTEND


For growing or multi-site businesses, this flexibility often comes with a genuine cost benefit too, replacing multiple standalone systems and licences with one predictable, scalable solution that keeps teams working from the platforms they already know.

Person Joining a Video Conference on a Laptop in a Bright Home Office — Pacific Telephone & Data In Cardiff, NSW